Virgin / NTL's weakness

Ok so its not much of a weakness. But I'm absoluty certain that the absolutly useless NTL call centre arne't allowed to hang up. So long as you have suficienet skype credit they won't hang up.

The'll repeat them selves over and over again, they'll put you on hold. Everyhting they can think of you but they won't hang up. It turned into a battle of wills only when I rasied there engineer on the other line and he told me to hang up on them did I finally quit.