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NTL and now Vodafone and volvo abuse.

Posted: Sun 12th October 2008 in Blog

vor start eric.jpg
Start of the Volvo Ocean Race

NTL set an enginner arround today, to fix our phone. We know there was nothing wrong this end and NTL had done something at the customer services end. He poked he fiddled, and spent an hour or so on the phone to various people before he was able to establish that no, the wiring wot he was sent out for was fine, but that customer services were to blame. Think he might have been argueing with a call centre in India.

In short its still not working.  Thats several months of wrong number and 2 weeks of none at all.

He left his test thingy here. He left me his mobile, nice man, however I couldn't call him to tell him cos my mobile's out of credit. Can I top it up, can I bollocks to add insult to injury vodafone have somehow wrecked my online setup. Removing my bank accounts and debit card. To ring up and harange them requires credit. Wot I don't have. cos I can't top up.

 Modern telecomunications is a wreck.

Hangovers from this and disapointment with the Volvo Ocean race website, which is ok. Seen worse, but led me to be a little unfair about it. I'm really happy with my new linux eee pc its cute tiny and now equiped with ubuntu eee. Its loverly. Its played every movie I've looked at out with out trouble, execpt the volvo ocean race. The frustration overflowed when the helecopter totally missed the start to film the spinny radar of a frigate. Arrrgh!

Grumpy emails ensued. Dear VOR, sorry I was too rude. A nice modern webiste, cross browser and sytem would be nice. User input? Comments, able to ratee videos to sort the F1 style dull interviews from the storming southern ocean action would be nice. It should be web 2.0 tastic darling. Yours is fine but I'd hoped for more. The reason I gvve up following the last volvo was it wouldn't run in firefox and opera. This works now (just).

 Apparently there's a virual volvo you can enter your self. Stll havn't found it though. Or when/if the'll be any real tv coverage.

I think that was an apology to Volvo, sort of. Antony the NTL bloke, marks for being helpful and trying. NTL your sill a bunch of useless cretins.

 Tom

ERRATA:

for NTL read Virgin Bloody media throughout.

[Printable]
Share

NTL and now Vodafone and volvo abuse.

Posted: Sun 12th October 2008 in Blog

vor start eric.jpg
Start of the Volvo Ocean Race

NTL set an enginner arround today, to fix our phone. We know there was nothing wrong this end and NTL had done something at the customer services end. He poked he fiddled, and spent an hour or so on the phone to various people before he was able to establish that no, the wiring wot he was sent out for was fine, but that customer services were to blame. Think he might have been argueing with a call centre in India.

In short its still not working.  Thats several months of wrong number and 2 weeks of none at all.

He left his test thingy here. He left me his mobile, nice man, however I couldn't call him to tell him cos my mobile's out of credit. Can I top it up, can I bollocks to add insult to injury vodafone have somehow wrecked my online setup. Removing my bank accounts and debit card. To ring up and harange them requires credit. Wot I don't have. cos I can't top up.

 Modern telecomunications is a wreck.

Hangovers from this and disapointment with the Volvo Ocean race website, which is ok. Seen worse, but led me to be a little unfair about it. I'm really happy with my new linux eee pc its cute tiny and now equiped with ubuntu eee. Its loverly. Its played every movie I've looked at out with out trouble, execpt the volvo ocean race. The frustration overflowed when the helecopter totally missed the start to film the spinny radar of a frigate. Arrrgh!

Grumpy emails ensued. Dear VOR, sorry I was too rude. A nice modern webiste, cross browser and sytem would be nice. User input? Comments, able to ratee videos to sort the F1 style dull interviews from the storming southern ocean action would be nice. It should be web 2.0 tastic darling. Yours is fine but I'd hoped for more. The reason I gvve up following the last volvo was it wouldn't run in firefox and opera. This works now (just).

 Apparently there's a virual volvo you can enter your self. Stll havn't found it though. Or when/if the'll be any real tv coverage.

I think that was an apology to Volvo, sort of. Antony the NTL bloke, marks for being helpful and trying. NTL your sill a bunch of useless cretins.

 Tom

ERRATA:

for NTL read Virgin Bloody media throughout.